Redesign Your Processes the EMyth Way

by | Feb 17, 2018 | 4 Management

EMyth Style Management

A Process for Process Redesign
Don’t create more chaos by ad hoc changing things.  Use a systematic process for improving the way you do things in your business.

Case Study

How Process Redesign Increased One Client’s Revenue by Over 25% In a Year

THE STARTING SITUATION

I have an EMyth client who runs a tree and landscaping company.  When he came to EMyth, he was at $2 million in gross annual revenue but was also in utter chaos and real despair. 70% staff turnover. Noone following his instructions consistently. Crews showing up at the wrong job or without essential equipment. You get the picture.

MY COACHING APPROACH: SYSTEMATIC PROCESS REDESIGN

For the entire first year, I dug into his approach to management. We took a systematic approach to understanding what was going on by working through EMyth’s Transforming Frustrations into Solutions module, and then redesigning (or in some cases creating) systems and processes, along with position agreements (aka job descriptions), and communication strategies.

THE CLIENT’S RESULTS: THE SPACE TO GROW

By the beginning of his second year of coaching with me, he had made some strategic decisions to lower the importance of the product line that was giving him the most trouble (a tale for another time) and had the space to add an entire new product line, which will add 25% to his bottom line.

And this time, he took an EMyth approach to developing that new product line from A to Z. His recruiting systems, hiring systems, operations management systems, etc., were all designed up front, systematically.

Wow! What a difference a year (of EMyth coaching) can make!

 

Details

Taking Your Business to The Next Level Through Process Redesign

Your Challenge

While EMyth has a number of modules we take clients through to identify what needs to be redesigned (in some ways our whole curriculum does this), you can start by identifying where the most balls get dropped, where the biggest pains are for your employees, or where you are missing the best opportunities for growth.

An EMyth Approach

After you have identified the biggest areas, you can then follow the four steps above to decide on the results you want from the system redesign, and the critical success factors (how you’ll know it worked. We call that “quantification”). Then develop a way to manage the redesign initiative (who, what, by when). Finally, go for it.  Start playing with a new design!

Testimonial

“I can’t believe it took us this long to make a change. So happy that we did. Numbers don’t lie.”

John, Client

Get In Touch

Dr. Sheldon Nix
Emyth Coach